Intermediate Apprenticeship (Level 2)
- City & Guilds Level 2 Diploma in ICT Professional Competence
- City & Guilds Award in ICT Systems and Principles for Apprentices
- Functional skills in maths Level 1, English Level 1 and ICT Level 2
- Employee rights and responsibilities
- Personal learning and thinking skills
Advanced Apprenticeship (Level 3)
- City & Guilds Level 3 Diploma in ICT Professional Competence
- City & Guilds Level 3 Certificate in ICT Systems and Principles
- Functional skills in maths Level 2, English Level 2 and ICT Level 2
- Employee rights and responsibilities
- Personal learning and thinking skills
The technical content for this course includes units on software development, web development, technical support, telecommunications and databases. The Apprenticeship also contains industry-recognised content from Microsoft, Cisco, Oracle, VM Ware and CompTIA.
Work in this areas is suitable for individuals who are proactive, fast learners, and able to work both in a team or alone. You will need to have the ability to focus on assisting customers and colleagues to find solutions to their problems, and be able to work logically and methodically - often under pressure or to set deadlines.
Good attention to detail and the ability to deliver what is required, when it is required. You will need to be flexible, open to change, and able to focus on the requirements of the business at all times.