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Assertiveness and Communication

Submitted by admin on 18 March 2010 - 12.29 pm
Course Overview

Type of Course and Awarding Body 

College Certificate

Level 

Level Two

What's it all about? 

Do you find it difficult to stand up for what you believe in? Do you express your thoughts, feelings and beliefs in unsuitable and inappropriate ways? Our course will show you how to become assertive in your dealings with others. You'll learn practical techniques and tips to be able to stand up for your rights in such a way that you do not violate another person's rights. You'll learn how to feel comfortable expressing your needs, wants and opinions in direct, honest and appropriate ways.

Entry Requirements 

There are no specific entry requirements for this course.

Duration 

One day

Business Benefits 

Being able to communicate effectively saves time and money. Clearly using techniques learnt in this session will enable a fluid process of communication between your employees.

Are there any exams? 

No, there are opportunities for an informal assessment throughout the workshop, with a view to developing practical strategies for use in everyday situations.

Course Content

When can I study? 

Various, 9.00am - 4.30pm
Course Facts

Although we are not yet able to confirm dates or fees, applications for the next course are now welcome. For further information please contact the Customer Services team on 01752 305300 or e-mail info@cityplym.ac.uk.

Click here to request an application form be sent to you through the post or download a printable copy.

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