Beverage Service

Course Overview

Type of Course and Awarding Body

Diploma - City & Guilds

Level

Level Two

What's it all about?

If your work means that you serve drinks in pubs, clubs, wine bars, café bars and hotels but you don't have any qualification to back up your experience then take a look at this NVQ. We will help you prove you have the skills and knowledge needed to work to the standards expected by your employers. You can be confident that, when you finish, you will have built up a sound professional working knowledge of all aspects of bar and restaurant drink and alcoholic beverage services.

Progression

Successful students may progress to NVQ Level 3 Hospitality Supervision.

Entry Requirements

In our experience in order to be successful on this level of programme you will need one of the following:

four GCSEs at grades D-G (including English and maths)
a BTEC foundation diploma in a related subject
an NVQ level 1 / technical certificate in a related subject
successful completion of the Gateway / Newstart programme
successful completion of the PLP / Prince's Trust programme
equivalent qualifications or relevant work experience.

In addition, you must be employed in a position that enables them to demonstrate competence in bar work.

Duration

Up to one year

Business Benefits

A nationally recognised qualification can add to the self-esteem your team and help to improve the professional image of your business. It is also widely accepted that staff that have been properly trained are more motivated, more productive and tend to stay in the employment where they carried out their training.

Roll On Roll Off?

Yes

Are there any exams?

Assessment is carried out in the workplace.

Course Content

What does the course involve?

This course is aimed at bar staff who want to gain a work-based qualification.

Units include:

health and safety
customer service
team working
handling payments.

Optional units are chosen to fit the candidate's job role.

Off-the-job training can also be used to reinforce understanding where there is an identified skills gap.

When can I study?

In the workplace

Course Facts

This course is run on a roll on roll off basis, enrolments available throughout the year. Please contact us for further information on 01752 305300 or e-mail info@cityplym.ac.uk.