These courses are designed for those working as administrators to substantiate their office skills. To achieve an NVQ Level 3 Diploma in Business and Administration, you must complete a minimum of 40 credits, of which at least 13 credits must be achieved from mandatory units.
Mandatory units
301 Manage own performance in a business environment
302 Evaluate and improve own performance in a business environment
303 Work in a business environment
309 Communicate in a business environment
Optional units
A choice of 93 specific units which are tailored to the business and administration environment, such as, supervising an office facility, managing and evaluating customer relations, monitoring information systems, running projects, planning, organising and supporting meetings, making presentations, using various software, planning and implementing innovation and change, providing leadership, preparing text from a variety of sources.
Details of the individual units can be located on the following website: www.ocr.org.uk.