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Hospitality Supervision and Leadership

Submitted by admin on 29 February 2012 - 5.45am
Course Overview

Type of Course and Awarding Body 

Diploma - City & Guilds

Level 

Level Three

What's it all about? 

This programme is aimed at those already working in and developing their role within a supervisory or managment team in the hospitality industry or licensed trade.

You will need to demonstrate leadership of your team, productive working relationships with colleagues, contribute to the control of resources, maintain health, hygiene, safety and security of the working environment and lead your team to improve customer service. You will choose appropriate units depending on your job role.

Progression 

Successful students may progress to the Foundation Degree in Hospitality Management.

Entry Requirements 

You must be working at a supervisory level carrying out rotas, team briefings, health and safety checks / risk assessments and stock ordering.

Duration 

Up to one year

Business Benefits 

This course encourages the candidates to develop their roles and to take initiative within the organisation as well as to encourage and motivate others. Projects can be built in to the programme to enhance learning and business practices.

Roll On Roll Off? 

Yes

Are there any exams? 

Assessment is carried out through a combination of work-based observation, examination of evidence, witness testimony, candidate statements and responses to questions.

Course Content

What does the course involve? 

You will be assessed in the workplace as you encourage and motivate others to carry out every day tasks in any of the following areas: food production, functions and events, food service, drink service, housekeeping, portering and concierge service, reception or reservations and bookings.

When can I study? 

In the workplace
Course Facts
This course is run on a roll on roll off basis, enrolments available throughout the year. Please contact us for further information on 01752 305300 or e-mail info@cityplym.ac.uk.

Click here to request an application form be sent to you through the post or download a printable copy.

Case Studies

Catering Students

Chef Winners

Our level 2 and 3, hospitality students who took part in Bournemouth Hotel and Catering Show’s, Wessex Salon Culinaire - the UK’s largest competiton for aspiring chefs and waiters.

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