Retail Skills - Work-based | City College Plymouth

Course Overview

Type of Course and Awarding Body

NVQ Certificate - OCR

Level

Level Two

What's it all about?

You already fit the bill for a career in retail. You have already proved in practice that you are a 'people person', enthusiastic in providing quality service, decisive and self-motivated, analytical and flexible. With our work based learning course, under your belt, you will now be able to get a formal qualification that will recognise your professionalism, which will stand you in good stead for your next career step.

Progression

Successful students may progress to the Level 3 Diploma in Retail Skills at the College.

Entry Requirements

You will:

have to be employed in a retail environment
have to have support from your line manager
have the opportunity to collect evidence in work
be able to build a portfolio
have the opportunity for workplace observations.

Duration

Six months

Business Benefits

This certificate provides a framework to ensure your staff are competent in a range of skills, knowledge and understanding of the administrative functions required in their job role.

Run On Demand?

Yes

Roll On Roll Off?

Yes

Are there any exams?

Assessment is via observation in the workplace and through a portfolio of evidence.

Course Content

What does the course involve?

This qualification is about working in a retail environment. You will find it appropriate if you are:

already competent in basic skills and require recognition of a wider range of abilities in retailing
wishing to demonstrate competence gained previously in retailing or associated industries.

To achieve the full award candidates must achieve 37 credits in total, including one mandatory unit of 11 credits.

Mandatory unit

E19 Work effectively in your retail team

Improve the way you learn in a retail environment (11 credits)

Optional Units

A choice of 58 specific units which are tailored to the retail industry. There are a range of optional units available, some of the more popular ones are shown below ...

Receive goods and materials into storage in a retail environment
Put goods and materials into storage in a retail environment
Keep stock on sale at required levels in a retail environment
Process payments for purchases in a retail environment
Give customers a positive impression of yourself and your organisation
Display stock to promote sales to customers in a retail environment
Provide information and advice to customers in a retail environment

Details of the individual units can be located on the following website www.ocr.org.uk.

When can I study?

Enrolments are available throughout the year

Course Facts

This course is run on a roll on roll off/run on demand basis, enrolments available throughout the year. . Please contact us for further information on 01752 305300 or e-mail info@cityplym.ac.uk.

Retail Skills - Work-based