Training Guide for Employers

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Training Guide for Employers

First Aid, Health and Safety and Manual Handling Short Courses

Click on the cover to view our latest edition, or you can download a PDF copy here.

Cover of Health Short Course Guide 2012

Hospitality and Catering

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Plymouth and its surrounding areas within Devon and Cornwall are one of England’s major visitor attractions. Famed for its moorland and coastal location Plymouth also has a wealth of hotel, restaurants, conference facilities and visitor attractions, all of which require skilled staff who can deliver high levels of customer service to both residents and visitors.

City College Plymouth offers a variety of programmes for the hospitality sector, ranging from service staff through to managers and senior personnel. Our courses help provide individuals with the skills required to offer a first-class service to the most discerning customer.

We work closely with a wide range of employers and external groups, including the Duke of Cornwall Hotel, Dartmouth Golf and Country Club and the Plymouth Hospitality Sector Group, City Safe and Visit Devon. This provides us with an opportunity to understand fully the requirements of the sector, and to ensure that the training and courses we offer are appropriate and relevant to the sector.

Below are some of our hospitality and catering courses. You can gain more information on these and the business benefits they can bring by selecting the course/s of interest to you.


Barista Skills - City & Guilds

Provides a basic knowledge of the range of non-alcoholic beverages, their production, storage and service. Learners will improve their techniques and product knowledge. Increased confidence will...

Bartending, Professional (Cocktails) - City & Guilds

This is an essential course for all businesses offering a professional bar service - especially those with a cocktail menu.

Beverage Service - Diploma - City & Guilds

A nationally recognised qualification can add to the self-esteem your team and help to improve the professional image of your business. It is also widely accepted that staff that have been...

Fine Dining Service - College Certificate

Improve the skills and confidence of food service staff in providing a professional service.

Food and Beverage Service - Diploma - City & Guilds

Hospitality businesses can gain support and guidance from experts in the  industry as they mentor candidates to successful completion of their qualification, improving business practices and...

Food Production and Cooking - Diploma - City & Guilds

This nationally recognised qualification equips candidates with the skills and knowledge required to meet the everchanging demands of the catering industry.

Food Safety in Catering - Chartered Institute of Environmental Health (CIEH)

This qualification will benefit anyone working in a situation where food is prepared, cooked and served.

Front of House Reception - Diploma - City & Guilds

This nationally recognised qualification equips candidates with the skills, knowledge and increased confidence in delivering excellent customer service.

General Patisserie and Confectionery (Chef) - Certificate

Business gains the skills and knowledge acquired on the course which can be incorporated into their development plans.

Healthier Food and Special Diets - Chartered Institute of Environmental Health - CIEH

May suit residential care home / nursing home workers - links to CQC recommendations.

Hospitality - Advanced Apprenticeship

Apprenticeships allow you to invest in your business's future. By taking on an apprentice you can acquire specialist skills for your business.

Hospitality / Catering - Apprenticeship

Apprenticeships allow you to invest in your business's future. By taking on an apprentice you can acquire specialist skills for your business.

Hospitality and Tourism Management - Foundation Degree (awarded by Plymouth University)

This course will equip future hospitality managers with the skills necessary for this industry. The course engages local hospitality employers in both the planning and delivery of modules.

Hospitality Management - Higher National Certificate (awarded by Plymouth University)

This course will equip future hospitality managers with the knowledge and skills necessary for this industry. The course engages local hospitality employers in both the planning and delivery of...

Hospitality Services - Diploma - City & Guilds

A nationally recognised qualification can add to the self esteem your staff and help to improve the professional image of your business. It is also widely accepted that staff who have been...

Hospitality Supervision and Leadership - Diploma - City & Guilds

This course encourages the candidates to develop their roles and to take initiative within the organisation as well as to encourage and motivate others. Projects can be built in to the programme...

Kitchen Services - Diploma - City & Guilds

Gaining a nationally recognised qualification provides your team with new skills and knowledge that improve business performance and everyday policies and procedures. The individual benefits...

Patisserie and Confectionery Day Release - Diploma - City & Guilds

Business gains the skills and knowledge acquired on the course which can be incorporated into their development plans.

Professional Cookery - Diploma - City & Guilds

To enable businesses to have highly skilled chefs.

Professional Cookery (Day Release) - Diploma - City & Guilds

This high quality qualification is delivered by up-to-date, experienced tutors who are continually updating their trade experience by working within all areas of the industry. This course results...

Hospitality Student

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