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Business and Administration

Course Code: AP2, AP3

Level: 2, 3
Subject area: Business, Management & HR
Awarding body: OCR
Qualification: Apprenticeship
Course type: Full-time
Time of Day: Daytime
Duration: 13 - 18 months

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About the course

Are you aiming for a job as an administrator or manager working in customer services, HR, marketing, finance, consultancy, the public sector or any other type of business? Business Apprenticeships at City College Plymouth are a great starting point if you want to get into the workplace straight away and develop a broad business knowledge by completing a qualification at the same time. You will also start to earn a wage or training allowance while combining work and study. The Intermediate Apprenticeship in Business Administration is equivalent to five GCSE passes. This Apprenticeship will teach you how administrators are an essential part of every business. No matter what the company offers, admin is always required to ensure maximum productivity. This is where you come in! As an apprentice, you will learn business and operational needs and become a crucial part of a team where you will learn the office dynamics. You will carry out a variety of duties and learn new skills to allow you to grow through the business. Whether you are at the forefront dealing with the customers or behind the scenes ensuring everything is in place – admin is the place to start your career! On completion of the Apprenticeship you will gain a suite of vocational qualifications which form part of the Intermediate Apprenticeship framework. The Advanced Apprenticeship in Business Administration is ideal for you if you have already completed an intermediate Apprenticeship. It gives you an opportunity to demonstrate your progression and prove your ‘can-do’ attitude and your thirst for success. With the next steps on to management this qualification is perfect for you if you want to grow by showing your level of responsibility and ability for taking ownership of tasks. For both Apprenticeships, most of your training/learning will take place within your workplace and you will gain a suite of vocational qualifications which form part of the Intermediate or Advanced Apprenticeship framework.

What you'll learn

You will complete five mandatory units – which are standard modules regardless of the business in which you work, which will include workbooks/ self-study regarding the principles and understanding of business:

  • Communication in a business environment.
  • Manage personal and professional development.
  • Principles of business communication and information.
  • Principles of administration.
  • Principles of business.

In addition to these, you will choose units from a wide selection to fit around the job role you undertake, ensuring that you cover all of the criteria, whilst making sure you get the most from your training.Functional skills – maths, English and ICT are studied (at level 1 on the intermediate Apprenticeship and level 2 on the advanced Apprenticeship), along with employment rights and responsibilities, and (PLTS) Personal Learning and Thinking Skills.The course will also help develop independent enquiry, creative thinking, reflective thinking, team working, self-management and effective participation.

Entry requirements

All apprentices must complete initial assessments which cover maths, English and ICT. These are to ensure that you meet the requirements of the course and to demonstrate your ability to complete the qualification. It will also help the College identify any areas of support you may need.You will be required to complete a vocational – a paper based assignment where you will answer a variety of admin and customer service related questions and demonstrate how you would react in certain situations.


You will be required to complete Functional Skills exams for maths, English and ICT – however you may be exempt from Functional Skills depending on your existing qualification (you will be required to provide evidence).

What's next?

On successful completion, you may wish to continue your studies by moving onto a higher level Apprenticeship or course. You could also benefit from greatly enhanced job opportunities, whether with your current employer or elsewhere.

Important information

Fees quoted apply to courses starting in the academic year 2018/19 (August 2018 – July 2019). There may be a slight increase in fees for courses starting 2019/20.

Whether or not you've got a work placement lined up, you can apply for and start an Apprenticeship at any time. We'll work with you to make sure you're on the right career path and help match you with a suitable employer. All you have to do is complete and return an application form and our Work-based Learning Team will be in touch.