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Effective Communication

Course Code: MTK04

Level: 2
Subject area: Business, Management & HR
Awarding body: City College Plymouth
Qualification: College Certificate
Course type: Short course
Time of Day: Daytime
Duration: One day
When you'll study: Mondays or Tuesdays, 9.00am - 4.30pm

Choose A Start Date & Apply
About the course

Are communication skills holding you or your organisation back? Could you or any of your colleagues benefit from a business communications course to develop a more effective communication style and behaviour in business? This one day course will develop an understanding of behavioural styles and the impact of communication. This will include: investigation of stakeholders’ perspectives and preferences; communication mediums, styles and impact; managing relationships; managing the impact of change; effective decision making; engagement and creating rapport; and understanding content, structure, interpretation, language, style, length, familiarities, engagement and response mechanisms.

What you'll learn

This course will provide you with a consistent approach to communication and behaviour across all levels of your organisation. The course will allow you to develop an understanding of behavioural styles and the impact of communication. This will include:

  • investigation of stakeholders’ perspectives and preferences
  • communication mediums, styles and impact
  • managing relationships
  • managing the impact of change
  • effective decision making
  • engagement and creating rapport
  • understanding content, structure, interpretation, language, style, length, familiarities, engagement, response mechanisms.
Entry requirements

There are no specific entry requirements for this course.

Assessments/Exams

There is no assessment for this course.

What's next?

On successful completion, you may progress to other business and management workshops at the College.

Important information

Fees quoted apply to courses starting in the academic year 2017/18 (August 2017 – July 2018). There may be a slight increase in fees for courses starting 2018/19.

Short course

Course Code: MTK04

Course Fees

A Full Course Fee: £149

B Reduced Course Fee (for those in receipt of qualifying benefits): Not applicable to this course

C Ancillary course costs (ie books and equipment): Not applicable to this course

D Advanced Learner Loan Fee: Not applicable to this course

How old are you? How much will you pay?
16 - 18 A
19 - 23 A(Note: If you do not have a level 2 qualification, this course may be free).
24+ A

Please note fees are quoted for one year only.

Reserve a Place

Course Code: MTK04

Course Fees

A Full Course Fee: £149

B Reduced Course Fee (for those in receipt of qualifying benefits): Not applicable to this course

C Ancillary course costs (ie books and equipment): Not applicable to this course

D Advanced Learner Loan Fee: Not applicable to this course

How old are you? How much will you pay?
16 - 18 A
19 - 23 A(Note: If you do not have a level 2 qualification, this course may be free).
24+ A

Please note fees are quoted for one year only.

Course Code: MTK04

Course Fees

A Full Course Fee: £149

B Reduced Course Fee (for those in receipt of qualifying benefits): Not applicable to this course

C Ancillary course costs (ie books and equipment): Not applicable to this course

D Advanced Learner Loan Fee: Not applicable to this course

How old are you? How much will you pay?
16 - 18 A
19 - 23 A(Note: If you do not have a level 2 qualification, this course may be free).
24+ A

Please note fees are quoted for one year only.