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Employment in the Hospitality Industry

Course Code: EHI

Level: 1
Subject area: Hospitality & Catering
Awarding body: City & Guilds
Qualification: Award, City & Guilds
Course type: Part-time
Time of Day: Daytime
Duration: Ten weeks
When you'll study: Fridays, 9.00am - 4.30pm

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About the course

Do you want to begin your career in hospitality? This taster qualification is ideal for anyone who works or wants to work in the hospitality sector. This course has been expertly developed to provide an insight into working in the sector. It covers the essentials for getting started in the industry, including:

  • health and safety
  • customer service
  • workplace skills.
What you'll learn

The award in Introduction to Employment in the Hospitality Industry comprises five mandatory units:

  • introduction to the hospitality industry
  • introduction to personal workplace skills
  • health and safety for the workplace
  • principles of customer service in hospitality leisure travel and tourism
  • food safety in catering.
Entry requirements

There are no specific entry requirements to study this course.


This course is assessed by multiple choice tests and assignments.

What's next?

On successful completion of this course, you could progress onto employment or progress onto the City & Guilds Level 1 and 2 Diplomas in Professional Cookery or the City & Guilds Level 1 and 2 in Professional Food and Beverage Service.

Important information

Fees quoted apply to courses starting in the academic year 2020/21 (August 2020 – July 2021). There may be a slight increase in fees for courses starting 2021/22.

If you are aged 16-18, due to Government funding, tuition fees may not be applicable for your course. (Please note: this does not apply to Foundation Degrees or Access to Higher Education courses, and other courses not eligible for public funding.)

Although we’re not yet able to confirm the start date for this course, applications are now welcome, just complete and return an application form.