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Hair Professional

Course Code: A2/0157/01

Level: 2
Subject area: Hair & Beauty

Qualification: Apprenticeship
Course type: Full-time
Time of Day: Daytime
Duration: 23 months
When you'll study: 1 day a week, term-time only.

About the course

The Level 2 Hair Professional Apprenticeship is split into two distinctly different job roles: hairdresser and barber. These both come with a unique set of knowledge and skills that will be taught.

  • Hairdressers will be able to shampoo and condition hair, cut hair using a range of
    techniques, style and finish hair to create a variety of looks, and colour and lighten hair
    for ladies and men.
  • Barbers will be able to shampoo and condition hair, cut hair using barbering techniques,
    style and finish hair, cut facial hair into shape and provide shaving services for men.

Both hairdressers and barbers will learn a variety of different skills and how to work with all hair types ranging from straight hair to very curly, wiry hair. They will also learn to carry out consultations with clients, demonstrate the professionalism, values, behaviours, communication skills and safe working practices associated with their role and be able to work without supervision to a high level of precision, with exceptional client care skills.

Within this Apprenticeship, you will have training sessions at City College Plymouth one day a week, term-time, to give you the skills and knowledge required to succeed in the industry. You will also receive direct training from the business you are employed by for your Apprenticeship, who will work with the College to ensure you are reaching your maximum potential via regular workplace observations and reviews.

What you'll learn

For this Apprenticeship all apprentices must complete the core skills and knowledge and then relevant skills and knowledge for their chosen pathway, either hairdressing or barbering.

Core Skills and Knowledge:

  • professionalism and values – demonstrate professionalism and a passion for the industry; work under pressure; observe time management and self management; show a willingness to learn
  • behaviours and communication – greet clients in a friendly manner; adapt behaviour in response to each client; respond promptly to clients seeking assistance; willingly undertake wider salon duties, including reception duties where appropriate; make appointments; take payments
  • safe working practices – maintain effective, hygienic and safe working method; adhere to
    workplace, suppliers’ or manufacturers’ instructions for the safe use of equipment, materials and products; maintain the client’s modesty, privacy and comfort; minimise risks of cross-infection, injury or fatigue; ensure personal hygiene and protection meets industry, organisational and local authority requirements
  • consultation – creatively assess the client’s requirements; examine the hair, skin and scalp; facial characteristics including face shape, skin tone, hair colour, lifestyle and suitability; conduct visual checks and any necessary tests on the hair, skin and scalp; advise clients on services or products; advise clients on hair maintenance and management.

Hairdressing Skills and Knowledge:

  • shampoo, condition and treat the hair and scalp
  • cut hair using a range of techniques to create a variety of looks
  • style and finish hair using a range of techniques to create a variety of looks
  • colour and lighten hair using a range of techniques
  • plus one of the following: perming; hair relaxing treatments and techniques; hair extension services.

Barbering Skills and Knowledge:

  • shampoo, condition and treat the hair and scalp
  • cut hair using barbering techniques to create a variety of looks
  • style and finish men’s hair
  • cut facial hair into shape
  • shaving services.

You will be taught, guided and assessed on the above topics over the duration of your Apprenticeship to prepare for your achievement. This will be done via tutor practical sessions and visits at the workplace from your designated assessor who will ensure you are competent in the job you are doing.

Entry requirements

To undertake this Apprenticeship you will be required to undergo an assessment with the course tutor. This is nothing to worry about! The tutor will have a conversation with you in order to assess your employability skills and your willingness to learn. They will also want to find out about any prior knowledge you may have. The assessment may include a practical task and a short workbook of basic questions about the industry.

If you do not already hold a GCSE at a grade 4-9 (A-C) or Functional Skills (level 1-2) in English and maths then you will be asked to complete a short assessment to determine what level you are currently working at. The results from this, combined with your tutor meeting, will ascertain whether we will be able to accept you onto an Apprenticeship and work with you to find an employer to begin your learning journey.


In order to finish this Apprenticeship you will have to pass an end-point assessment. The end-point assessment is the name given to a series of tests you must take to prove your ability to do the job you have been training for. These tests take place at the end of the Apprenticeship following a period of training and development.

This Apprenticeship has an expected duration of 23 months, however, this may vary depending on your readiness to sit the end-point assessment.

What's next?

Once you have completed your Level 2 Hair Professional Apprenticeship, you will have gained all the basic skills required to get recognised and progress in this exciting industry. You will be able to progress to full-time employment or there may be the chance to progress to a Level 3 Advanced and Creative Hair Professional Apprenticeship.

Important information

By applying for this position you will go through the College’s assessment procedure and once successful, you will be assigned a Business Engagement Officer who will guide you into employment by supporting you to find the best-suited workplace.

Enquire about this Apprenticeship via the button below