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Healthcare Support Worker

Course Code: AP2

Level: 2
Subject area: Childcare, Health & Social Care
Awarding body: City & Guilds
Qualification: Apprenticeship
Course type: Full-time
Time of Day: Daytime
Duration: 18 months
When you'll study: Various days and times

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About the course

Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals. You will carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing.

Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet. You will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan. You will also carry out non-clinical duties and, depending on where you work, this could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity. You will be able to address straightforward problems in your day to day work, reporting concerns and changes to the appropriate person in a timely manner .

HCSWs work in a range of healthcare settings and your team may include workers from both health and social care. You will report to a registered healthcare practitioner who will directly or indirectly supervise your work.

What you'll learn

On this course, you will learn how to:

  • support individuals with long term conditions, frailty and end of life care
  • identify and respond to signs of pain or discomfort
  • promote physical health and wellbeing of individuals
  • assist with an individuals’ overall comfort and wellbeing
  • support individuals with activities of daily living
  • recognise deteriorations in health, long term conditions, physiological measurements, skin integrity and report appropriately
  • report any changes in physical health needs as appropriate.
Entry requirements

Acceptance on this Apprenticeship will be determined through completion of functional skills entry assessments with our Work-based Learning team and a vocational assessment carried our with the College’s health and social care team.

Assessments/Exams

Assessment is continuous, both on and off the job.

What's next?

On successful completion, you may wish to continue your studies by moving onto a higher level Apprenticeship or course. You could also benefit from greatly enhanced job opportunities, whether with your current employer or elsewhere.

Important information

Fees quoted apply to courses starting in the academic year 2018/19 (August 2018 – July 2019). There may be a slight increase in fees for courses starting 2019/20.

Whether or not you've got a work placement lined up, you can apply for and start an Apprenticeship at any time. We'll work with you to make sure you're on the right career path and help match you with a suitable employer. Just complete and return an application form.