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Improving Operational Performance

Course Code: AP2

Subject area: Business, Management & HR
Awarding body: City & Guilds
Qualification: Apprenticeship
Course type: Full-time
Time of Day: Daytime
Duration: One year

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About the course

Do you want to become a trained machine operator in the manufacturing sector? Manufacturing is one of the largest industries around – nearly everything we use, eat, drink, drive, watch and play has been manufactured. This intermediate Apprenticeship in Improving Operational Performance at City College Plymouth can lead to a variety of roles working as a machinery operator or in an office-based role monitoring performance to look for continual improvements. This is an engineering Apprenticeship which will suit you if you have basic engineering skills and are looking to take your knowledge to the next level. The Apprenticeship will provide basic engineering skills in either electrical, mechanical or fabricating and welding, depending on your chosen job role. The programme comprises a level 2 technical certificate, a level 2 NVQ, level 1 functional skills, personal learning and thinking skills and employment rights and responsibilities, so you will leave with a broad range of skills and attributes ready to take you on to further study or the workplace.

What you'll learn

Mandatory units:

  • Working safely
  • Working efficiently and effectively
  • Using and communicating technical information.

Other electrical units:

  • Wiring and testing equipment and circuits
  • Forming and assembling cable enclosures and support systems
  • Assembling, wiring and testing panels and components.

Multi Skills: hand skills, mechanical appreciation, fabricationOther mechanical units:

  • Producing components using hand fitting
  • Producing mechanical assemblies
  • Preparing and using lathes.

Multi Skills: milling, basic electrics, fabricationOther fabrication units:

  • Producing sheet metal components and assemblies
  • Producing platework components and assemblies
  • Cutting and shaping materials.
Entry requirements

Acceptance on this Apprenticeship is via an intitial assessment.


Assessment is through a mix of online, written and practical tests.

What's next?

On successful completion, you may wish to continue your studies by moving onto a higher level Apprenticeship or course. You could also benefit from greatly enhanced job opportunities, whether with your current employer or elsewhere.

Important information

Fees quoted apply to courses starting in the academic year 2018/19 (August 2018 – July 2019). There may be a slight increase in fees for courses starting 2019/20.

Whether or not you've got a work placement lined up, you can apply for and start an Apprenticeship at any time. We'll work with you to make sure you're on the right career path and help match you with a suitable employer. All you have to do is complete and return an application form and our Work-based Learning Team will be in touch.