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Logistics Operations

Course Code: LOM

Level: 3
Subject area: Business, Management & HR
Awarding body: City & Guilds
Qualification: NVQ
Course type: Part-time
Time of Day: Daytime, Evening
Duration: One year
When you'll study: Assessed learning - learning delivered and assessed in the workplace

About the course

This NVQ qualification covers all the essential skills and knowledge required to ensure that goods reach their destinations safely and efficiently, including: 

  • supervising the receipt
  • storage or dispatch of goods
  • ensuring smooth international road transport operations 
  • responding to problems in logistics operations. 
What you'll learn

To achieve the certificate you must complete a minimum of 21 credits – nine mandatory and 12 optional units. 

Units include:

  • make an effective contribution to a business in logistics operations 
  • health, safety and security at work (mandatory) 
  • optimise the use of logistics resources (mandatory)
  • improve performance in logistics operations (mandatory)  
  • provide leadership for your team in logistics operations 
  • allocate and check work in your team in logistics operations
  • maintain the safety and security of hazardous goods and materials in logistics operations 
  • supervise the receipt, storage or dispatch of goods
  • minimise the environmental impact of logistics operations
  • arrange the transportation of goods using multiple transport modes 
  • schedule logistics operations to meet customers’ requirements 
  • international road transport operations
  • contribute to the provision of customer service in logistics operations
  • ensure compliance with legal, regulatory, ethical and social requirements in logistics operations 
  • respond to problems in logistics operations 
  • apply technology in logistics operations.
Entry requirements

In order to be successful on this course, you must be employed in the logistics sector. You should also have a degree of autonomy and be working at a supervisory or team-leading level within logistics operations.


There are no exams. You will be expected to build a portfolio of evidence using an electronic system (Onefile).

What's next?

Upon successful completion you may progress onto supervision, team leading and management qualifications.

Important information

Fees quoted apply to courses starting in the academic year 2022/23 (August 2022 – July 2023). There may be a slight increase in fees for courses starting 2023/24.

If you are aged 16-18, due to Government funding, tuition fees may not be applicable for your course. (Please note: this does not apply to Foundation Degrees or Access to Higher Education courses, and other courses not eligible for public funding.)


Course Code: LOM

Course Fees

A Full Course Fee: £1100

B Reduced Course Fee (for those in receipt of qualifying benefits): Not applicable to this course

C Ancillary course costs (ie books and equipment): Not applicable to this course

D Advanced Learner Loan Fee: Not applicable to this course

How old are you? How much will you pay?
16 - 18 This course is free for this age group
19 - 23 A(Note: If you do not have a level 3 qualification, this course may be free).
24+ Please call 01752 305 300 for details.

Please note fees are quoted for one year only.