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Understanding Tenant Support in Social Housing

Course Code: CTSSH

Level: 2
Subject area: Childcare, Health & Social Care
Awarding body: NCFE
Qualification: Certificate
Course type: Part-time
Time of Day: Flexible
Duration: Distance Learning
When you'll study: Distance Learning - Flexible

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About the course

This qualification is designed for those who want to improve their knowledge of the functions of housing associations and ways in which their tenants can be supported. It will support those within the housing sector to develop their knowledge of how to better support tenants.

What you'll learn

You will study the following five mandatory units:

  • introduction to the social housing sector 
  • understand the principles of safeguarding and equality and diversity knowledge
  • understand mental and physical ill-health knowledge
  • understand reasons for problematic behaviour 
  • understand issues affecting isolated tenants.
Entry requirements

There are no specific entry requirements for this course.


The course is internally assessed via a portfolio of evidence and externally quality assured.

What's next?

You may progress onto a range of other health and social care distance learning courses at the College.

Important information

Fees quoted apply to courses starting in the academic year 2020/21 (August 2020 – July 2021). There may be a slight increase in fees for courses starting 2021/22.

If you are aged 16-18, due to Government funding, tuition fees may not be applicable for your course. (Please note: this does not apply to Foundation Degrees or Access to Higher Education courses, and other courses not eligible for public funding.)


Course Code: CTSSH

Course Fees

A Full Course Fee: £249

B Reduced Course Fee (for those in receipt of qualifying benefits): Not applicable to this course

C Ancillary course costs (ie books and equipment): Not applicable to this course

D Advanced Learner Loan Fee: Not applicable to this course

How old are you? How much will you pay?
16 - 18 A
19 - 23 A(Note: If you do not have a level 2 qualification, this course may be free).
24+ A

Please note fees are quoted for one year only.