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Understanding Tenant Support in Social Housing

Course Code: CTSSH

Level: 2
Subject area: Childcare, Health & Social Care
Awarding body: NCFE
Qualification: Certificate
Course type: Part-time
Time of Day: Flexible
Duration: Distance learning (you will have 12 weeks to complete the course from the date of enrolment)
When you'll study: Distance learning (learn at a time and pace to suit you from the comfort of your own home or workplace)

About the course

This qualification is designed for those who want to improve their knowledge of the functions of housing associations and ways in which their tenants can be supported. It will support those within the housing sector to develop their knowledge of how to better support tenants.

What you'll learn

You will study the following five mandatory units:

  • introduction to the social housing sector 
  • understand the principles of safeguarding and equality and diversity knowledge
  • understand mental and physical ill-health knowledge
  • understand reasons for problematic behaviour 
  • understand issues affecting isolated tenants.
Entry requirements

There are no specific entry requirements for this course.


The course is internally assessed via a portfolio of evidence and externally quality assured.

What's next?

You may progress onto a range of other health and social care distance learning courses at the College.

Important information

Fees quoted apply to courses starting in the academic year 2021/22 (August 2021 – July 2022). There may be a slight increase in fees for courses starting 2022/23.

If you are aged 16-18, due to Government funding, tuition fees may not be applicable for your course. (Please note: this does not apply to Foundation Degrees or Access to Higher Education courses, and other courses not eligible for public funding.)

Although we’re not yet able to confirm the start date for this course, applications are now welcome, just complete an Expression of Interest form.
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