Whilst City College Plymouth makes every effort to ensure that information on this website is accurate, it will not be held responsible for any warranty or representation, expressed or implied about its accuracy, completeness or appropriateness for a particular purpose. Thus you assume full responsibility for using the information at this website, and you understand and agree that neither City College Plymouth nor any of its employees, servants or agents is responsible or liable for any claim, loss or damage resulting from its use.
Texts to 60002 are free from your mobile and a member of our team will use your mobile number to ring you back with more information about our offer. Your details will not be held by City College beyond this service, nor will they be used for marketing or promotional purposes.
Unless otherwise noted, all materials on this site (including without limitation any software and all text, HTML markup, graphics and graphic elements) are copyright of City College Plymouth.
All materials appearing on the City College Plymouth online website or related file servers may not be reproduced or stored in any retrieval system without prior written permission of the College, except for attributed non-commercial educational purposes. Material available through this site may not be used for any commercial purposes without the express prior written permission of the copyright holder.
Please see our Equality and Diversity page for full details.
If you have any questions about this policy, please e-mail firstname.lastname@example.org or write to the Marketing and Corporate Relations Team, City College Plymouth, Kings Road, Devonport, Plymouth, Devon, PL1 5QG.
This policy applies only to the actions of City College Plymouth with respect to this website. It does not extend to any other websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.
City College Plymouth gathers and uses certain information about individuals in order to provide services and products, and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information:
- name, age, gender, profession
- contact information including email and postal addresses
- educational information including qualifications and predicted grades
- demographic information such as postcodes, preferences and interest
- financial information such as credit/debit card numbers
- website usage data.
How we use this data
Collecting this data helps us understand what you are looking for from City College Plymouth and enable us to fulfil your requests. Specifically, we may use data:
- to process applications and enrolments
- for our own internal records
- to contact you in response to a specific enquiry
- to customise the website
- to meet our legal and statutory duties and responsibilities
- to send promotional emails and mailings about services, products, offers and other things provided by us and/or our sponsors and affiliates which we think may be relevant to you
- to contact you via e-mail telephone or mail for research purposes.
Information Sharing and Disclosure
We do not sell, rent or share your personal information with other people or non- affiliated companies or sponsors except to provide products or services you have requested.
Information may by necessity be disclosed to appropriate staff members of City College Plymouth and its sponsors and affiliates, as well as government bodies such as the Skills Funding Agency, the Education Funding Agency, Ofsted, the Department for Education and auditors.
Any personal information we hold about you is processed in accordance with the Data Protection Act 1998.
Cookies and How We Use Them
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit. All cookies used by this website are used in accordance with the current Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
- analyse our web traffic using an analytics package – aggregated usage data helps us improve the website structure, design, content and functions
- identify whether you are signed into our website – a cookie allows us to check whether you are signed into the site
- store information about your preferences – the website can then present you with information you will find more relevant and interesting
- to recognise when you return to our website – we may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Controlling Information About You
When you fill in a form or provide your details on our website, you may see one or more tick boxes allowing you to:
- opt in to receive marketing communications from us by e-mail, telephone, text message or post
- opt in to receive marketing from our sponsors, third party partners by e-mail telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
- send an e-mail to email@example.com
- write to us at Marketing and Corporate Relations Team, City College Plymouth, Kings Road, Devonport, Plymouth, Devon, PL1 5QG.
We will not lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information the Plymouth Studio School holds about you is processed in accordance with the Data Protection Act 1998.
We will hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong organisational and technical security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
Third Party Websites and Services
City College Plymouth may, from time-to-time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment, processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may have access to certain personal information provided to this website.
Any personal information used by such parties is used only to the extent required by them to perform the services that City College Plymouth requests. Any use for other purposes is strictly prohibited. Furthermore, any personal information that is processed by third parties shall be processed within the terms of this policy and in accordance with the Data Protection Act 1998.
Links From Our Site
Accessing Your Own Personal Information
You have the right to ask for a copy of any of your personal information held by City College Plymouth (where such data is held) by contacting the College’s Data Protection Officer at firstname.lastname@example.org or Legal & Risk Officer, City College Plymouth, Kings Road, Devonport, Plymouth, PL1 5QG.
Changes to This Policy
City College Plymouth reserves the right to change this policy as it may deem necessary from time-to-time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.
The College will process personal information about our students in accordance with the Data Protection Act 1998. By completing and signing the Learning Agreement Form you consent to your personal information being used by the College for educational and administrative purposes, including:
- your education at College;
- monitoring and reporting your progress, attendance, behaviour, achievement and success to your parents and employers/ sponsors/ as appropriate;
- reporting for Discretionary Learner Support, and Student Loan Company purposes;
- surveying learning experience;
- reporting your progression and qualification outcome to your previous school or other relevant learning provider;
- pastoral support and ancillary careers advice;
- safeguarding your health safety and welfare;
- detection and identification of inappropriate behaviour that may lead to disciplinary action and/or police action;
- legal and statutory duties and responsibilities;
- funding and auditing;
- to assist the College in identifying further products and services offered by ourselves and collaborating educational establishments, which may be of interest to you.
Your photograph and personal details will be used by the College on identity cards. Such details will be used for security of yourself, the College, its staff, students and other third parties, and to assist in student identification, disciplinary proceedings, processing of examination requirements and to enable you to benefit from College services and promotions. Your image/photograph may be used on our website www.cityplym.ac.uk, social media (eg Facebook, Twitter, Instagram) and/or in press releases. The College will seek your separate consent for use of your image.
In order to improve our methods of communicating with you and to support your learning at City College Plymouth, we use a simple text management system, supported by an external company but managed by City College Plymouth. The system is used to send information to your mobile phone, such as reminders, information about classes and transport, and absence management etc.
The College has a comprehensive, image only, CCTV surveillance system across its campuses. Cameras located on and within buildings are monitored by trained staff in accordance with the College CCTV Policy.
The College also processes what is known as ‘sensitive data’. This includes information about your ethnic origin, religion, physical/mental health, sexual orientation and criminal convictions. This is needed to assist our Equality and Diversity Policy, to safeguard young and vulnerable people, provide learning support/aids, or secure funding of educational support. By signing the Learning Agreement Form you agree that the College may process sensitive data about you.
Declaration of Disability
If you declare to the College that you have a disability/learning support need the information will be used by the College to identify and provide appropriate learning and educational support. The information will be shared with the College’s academic, administrative and support staff to enable this objective to be met. The Learning Agreement Form seeks your consent to enable such disclosure to be made. Should you have any concerns, or wish to approve a limited form of disclosure to College staff, please speak with your course tutor, or call Learning Support on 01752 305300.
Personal information may by necessity be disclosed to: appropriate members of College staff; Government Departments; education and training sector organisations, awarding organisations, accrediting bodies, the Office for Standards in Education; Learning Records Service, funding and grant bodies such as the Skills Funding Agency and Education Funding Agency; higher education authorities, Apprenticeship agencies and services; auditors; employers; sponsors; parents; universities; career services; local authorities, child maintenance options, police and probation services and such other bodies as may be required. We may provide your enrolment, attendance and performance information to local education authorities or student loan companies. The College may be required to disclose personal information to the police or law courts for the purposes of prevention of crime, court proceedings, or to protect your well-being. The College retains records after a student has left the College for the purposes of auditing, legal and statutory duties, and so that we can provide references upon request. For further information please contact the College Data Protection Officer on 01752 305300.
If you are aged under 18 at the point of enrolment, the College will provide a designated parental contact with information concerning your attendance, behaviour, progress and achievement throughout the academic year. This will include access to your electronic individual learning plan (e-ILP). You are asked to provide details of the designated parental contact on the Learning Agreement Form. You must inform the College if there is any change in this designated contact. Should you have any concerns about the College maintaining parental contact you must speak with your Personal Tutor.
This activity is part-financed by the European Union through the European Social Fund (ESF). ESF supports activities to extend employment opportunities and develop a skilled workforce.
Skills Funding Agency
The personal information you provide is passed to the Skills Funding Agency and the Department for Business, Innovation and Skills (BIS). Where necessary it is also shared with the Department for Education, including the Education Funding Agency.
The information is used for the exercise of functions of these government departments and to meet statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009, and to create and maintain a unique learning number ULN) and a Personal Learning Record (PLR). The information you provide may be shared with other organisations for education, training, employment and well-being-related purposes, including for research. You may be contacted after you have completed your programme of learning to establish whether you have entered employment or gone onto further training or education. You may be contacted by the English European Social Fund (ESF) Managing Authority, or its agents, to carry out research and evaluation to inform the effectiveness of the programme.
Further information about use of and access to your personal data, and details of other organisations with whom we regularly share data are available at www.gov.uk/government/publications/sfa-privacy-notice.
Learning Records Service
The information you supply will be used by the Skills Funding Agency, an Executive Agency of the Department for Business, Innovation and Skills, to issue with you a Unique Learner Number (ULN), and to create your Personal Learning Record. For more information about how your information is processed and shared refer to the Extended Privacy Notice available at Gov.uk.