Administrative Assistant

Overview Details Apply


Number of vacancies:

Company name:
City College Plymouth

Company location:
Kings Road, Plymouth, PL1 5QG

Salary per week:
£11,352.00 annual salary, which is roughly £236 per week



1. Provide clerical support duties such as: word processing letters and reports, using spreadsheets and updating databases
2. Undertake telephone answering, take messages and follow up actions as appropriate and ensure callers receive appropriate feedback
3. Maintain an efficient and effective filing system
4. Deal with correspondence appropriately, observing confidentiality at all times
5. To liaise closely with other College Departments, arrange appointments and manage diaries.
6. Receive visitors and provide appropriate hospitality
7. Maintain adequate stationery stock levels
8. The post holder must also undertake other duties, as appropriate to the grading of the post, as required


  • Business and Administration level 2
  • Functional skills if required

All training to be provided by City College Plymouth, both as the employer and training provider

Qualities and skills:

  • A high standard of communication skills, both written and verbal.
  • Effective IT skills, including knowledge of Microsoft and Google packages
  • Confidence to be the first point of contact for incoming calls from internal and external customers
  • A commitment to a high customer service standards
  • English and maths GCSEs grade 4/5 (C) or above.


On successful completion of your level 2 Business Administration apprenticeship there may be an opportunity to progress onto a level 3. This will be dependent on your progress throughout your level 2 and whether there is a further job vacancy within the College at that time.

Other info:

We will position ourselves at the heart of our community and contribute to the region’s partnership strategies for growth and prosperity. We will do much more to impact upon the lives and prosperity of local people. We will raise aspirations and create an environment which has enterprise and employability at its heart.

Our vision
… is where our future lies
We are a College with a national reputation for promoting enterprise, employability and science, technology, engineering and mathematics (STEM).

Our mission
… is what we focus on each and every day
To be the South West’s leading provider of innovative, technical and professional education and training by supporting partnerships for growth, raising aspirations and fostering wealth creation.

Our mission and vision provide the focus for our College community – students, staff and partners. They are not simply gentle aspirations; they are catalysts for action and

  • capable of translation into hard-edged, measurable and practical outputs
  • the link between the aspirations of individual staff members and our collective organisational values
  • focused on the student, the customer, the employer and the wider community
  • statements which the College is committed to implementing for the benefits of all of our constituents
  • reflections of our core beliefs and what we value in each other and in our external relationships
  • ways in which we would wish to be perceived by those within and without the organisation
  • benchmarks for guiding behaviour and decision making.

Our values

  • We put our students and our community at the heart of all that we do.
  • We foster excellence, innovation and creativity.
  • We celebrate diversity and inclusion and the breaking down of barriers to success.
  • We have high expectations of ourselves, our students and our partners.

Our core values underpin our strategies, policies, objectives and procedures by providing an anchor and a reference point for everything that we do. They have informed the development of this strategic plan, in particular by reinforcing the primacy of the student experience to our future direction.