Apprentice Administrative Assistant

Overview Details Apply


Number of vacancies:

Company name:
Millfields Trust

Company location:

Salary per week:



The post will involve the following administrative duties:
Reception: Greeting and directing visitors, in a friendly and helpful manner, maintaining the parking log and dealing with deliveries.
Answering the telephone: Dealing efficiently with queries, transferring of calls, and recording messages.
Conference room: Undertake all duties in respect of conference bookings. This will include taking and recording of bookings, arranging refreshments, and preparing the conference rooms to a high standard.
Typing / Word processing: As required using appropriate software packages e.g. Microsoft office. Minute/note taking.
Emails: Checking receipt and replying promptly to emails, sending emails to our tenants.
Maintaining databases: In respect of members, Directors and waiting lists.
Maintaining office systems: Ensuring that all administrative systems are maintained and day to day administrative tasks are kept up to date
Postal duties: Recording of incoming mail and distributing mail to tenants.
Filing and archive: Filing incoming mail, archiving closed files and making up and filing tenant documents.
Stationary stock control: Monitor and order stationary when required.
Administrative duties: Where appropriate and with supervision and support from the general manager, undertake the duties of the Office Co-ordinator during times of annual leave
Projects of the Trust. Where necessary provide administrative assistance with project work being undertaken by the Trust. E.g. Tasks associated with projects such as Widening Horizons.
Diversity and Equality. Promote the Trust’s Diversity and Equality policy and work with others to promote Diversity and Equality in all premises owned and managed by the Trust.
Social media: Help to update and maintain the Trust’s social media platforms e.g. Facebook and Twitter and ensuring that the Trust’s communications are accessible to a wide audience.


All training will be provided by City College Plymouth in collaboration with the company themselves throughout the duration of the apprenticeship.

Qualities and skills:

Essential skills;
Good standard of numeracy and literacy
Good organisational skills
Keyboard and typing skills
IT skills
Good eye for detail
Willing to learn
Able to attend work on a regular basis within the hours required
Able to undertake training to an appropriate level

Desirable skills;
Previous administrative experience
Understanding office systems
Microsoft Office knowledge
Minute/note taking
Knowledge of the trusts area of benefit
Local to the Millfields Trust area

Personal Qualities;

The suitable candidate must be reliable, keen to learn and able to work as part of a team.



On completion of your level 2 apprenticeship, you will have a discussion on your progress to date with Millfields and what pathway would be best suited to you.

Other info:

As a part of the application process, you may be required to undertake diagnostic assessments with City College Plymouth.
Please ensure that you check your emails for a City College Plymouth application form, this will need to be filled and returned for you to complete these assessments.
Until these assessments are complete your application will not be viewed by the company.