Apprentice Medical Receptionist

Overview Details Apply

Sector:
Business

Number of vacancies:
1

Company name:
Church View Surgery

Company location:
30 Holland Road, Plymouth, PL9 9BW

Salary per week:
National Minimum Wage

Hours:
37.5 on a rota basis; shifts TBC. Total hours per week: 37.50

Duties:

Providing administration support to the whole team

Follow data protection and confidentiality protocol and legislation.

Deal with patients/third parties in a professional and efficient manner

Full support and training will be given for this role

Good communication will be essential coupled with a friendly, confident and enthusiastic approach

Strict patient confidentiality must be maintained at all times

  • Scanning and filing documentation
  • Photocopying
  • Representing the Practice on the phone and face to face with patients, hospitals and third parties as appropriate.
  • Process appointments with the clinical booking system
  • Work as part of and support the existing reception/admin team

Training:

All training to be provided by City College alongside the employer.

Qualities and skills:

Desired skills

  • Basic literacy and numeracy skills
  • Basic computer experience
  • Team Worker
  • Flexible
  • Empathetic

Personal qualities

  • Ability to use own judgment, resourcefulness and be able to work under pressure without direct supervision
  • Enthusiastic and motivated to learn and progress in the role
  • Excellent communication skills and patience

Desired qualifications

GCSE grades A*-C or equivalent will need to be studied alongside the apprenticeship if the candidate has not already achieved them.

Prospects:

Apprentices who complete their training will be considered for a full time position.

Other info:

We have a partnership with another local Practice within a half mile and we would want the apprentice to work at each site in times of sickness.