Business Administration Apprentice

Overview Details Apply


Number of vacancies:

Company name:
Vertical Plus Ltd

Company location:
1, Davy Road, Plymouth, PL6 8BX

Salary per week:

09:00am - 17:30pm Monday - Friday Total hours per week: 37.50


This role is very varied and ideal for an apprentice, we require a very personable and outgoing personality as this would fit in well with our culture. The successful candidate will provide administrative and office support for multiple supervisors. This vacancy is being managed by City College Plymouth who will deal with your initial application.

The main role of the position is to provide administrative and office support for multiple supervisors. Daily duties will include fielding and making telephone calls, chasing overdue invoices, receiving and directing visitors, word processing, filing and general office admin work.

Good computing skills are required, as well as Internet research abilities and strong communication skills.

During the apprenticeship we would expect the apprentice to become competent in a variety of tasks including but not least those set out below:


  • Relieve senior staff of administrative tasks
  • Update and chase delegated tasks to ensure progress to deadlines
  • Take initiative in absence of senior staff
  • Maintain procedures manual to ensure consistent performance of routines


  • Check deadlines on incoming requests through either email or phone
  • Process replies on own initiative or from senior staff


  • Handle all enquiries professionally
  • Route calls elsewhere as needed
  • Be confident to call companies asking for information and chasing up unpaid invoices


  • Maintain Calendar
  • Arrange meeting facilities


  • Maintain confidentiality at all times
  • Assure discreet handling of all business


  • Screen to control interruptions
  • Assure discreet handling of all business

Data Management

  • Improve/tighten storage/retrieval systems


  • Update company manual
  • Routinely re-order department supplies
  • Daily office tasks


All training to be provided by City College Plymouth in collaboration with the company themselves throughout the duration of the apprenticeship.

Your apprenticeship may consist of the following components;

  • Business and Administration
  • NVQ Diploma
  • Technical Cert
  • Functional Skills maths and English if required
  • Employee Rights and Responsibilities
  • Personal Learning and Thinking Skills

All components will be agreed upon before the start of the apprenticeship.

Qualities and skills:

Desired skills

  • Good computer skills
  • Competent in Word/Google Docs
  • Good people skills
  • Excellent phone manner
  • Happy to receive calls and to call businesses to make enquiries and chase overdue invoices

Personal qualities

  • Confident
  • Outgoing personality
  • Polite
  • Someone not afraid to ask questions
  • Has an excellent telephone manner
  • Is willing to be flexible
  • Happy to learn new skills

Desired qualifications

Preferably English and maths GCSE or higher.


If the candidate does well in the position then there is the opportunity to continue working with us after the apprenticeship period ends.