Business Administration Apprentice Level 3

Overview Details Apply


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Managing Diversity

Candidates should be able to recognise the unique potential that individuals from differing backgrounds, experiences and perspectives bring to Barnardo’s utilising individual performance, responding to changing working practices and acknowledging the changing ‘client’ base that the organisation operates with.

Barnardo’s Basis and Values

Ability to work within Barnardo’s basis and values, together with a commitment to and an understanding of equality and diversity:

  • Respecting the unique worth of every person
  • Encouraging the people to fulfil their potential
  • Working with hope
  • Exercising responsible stewardship


Listed below are key competencies, which describe how the job must be carried out in order to achieve the objectives set:

Planning and Organising

  • Ensure the successful achievement of results through effective planning and management of resources.

Enthusiastic Approach

  • Particularly to the use of IT and the willingness to undertake training in order to ensure the competency level required for this role.

Team Working

  • Building and maintaining good working relationships with colleagues to foster team spirit, commitment to the team and achievement of shared goals.

Interpersonal Effectiveness

  • Demonstrate professional and well developed interpersonal skills, influencing others, managing conflict and promoting team.

General Administrative Duties

  • To assist in the maintenance of the various electronic record systems (e.g. children’s case files, family files, volunteer files, management and administrative records).
  • To provide other general administrative support as designated by the Services Administrator and Children’s Services Manager as appropriate which could include typing, scanning, data input, ordering equipment and stock management.
  • Assist in the booking of accommodation and travel for staff.
  • Collate service user feedback
  • The production of the staff newsletter.


  • To assist in the processing of invoices, Imprest claims and RBS cards for goods and services.  Deal with any queries arising.


  • To assist in the production of regular statistics/returns/forms on a range of topics.


All training to be provided by City College Plymouth in collaboration with the company themselves throughout the duration of the apprenticeship

Qualities and skills:

  • Ability to maintain strict confidentiality and work within data protection and GDPR guidelines.
  • Ability to work effectively as a member of a team as well as on own initiative.
  • Ability to work in a thorough and systematic way, paying great attention to detail.
  • Ability to listen in order to communicate effectively with staff, young people and visitors.
  • Ability to prioritise own workload and to meet tight deadlines.
  • Able to work in a non-smoking environment.
  • Able and willing to attend occasional courses, meetings and events outside of normal working base and hours if required.
  • Receive a satisfactory Enhanced Disclosure Clearance via the Disclosure and Barring Service.
  • Substantial understanding of the experience of children and young people in care and leaving care is desirable.


A position as Assistant Administrator or Assistant Project Worker In Young People’s Services or Children’s Centres.

Other info:

Applicants must demonstrate in their application form that they currently use the skills outlined below or have used them previously in employment, education, training, volunteering etc.

As a part of the application process, you may be required to undertake diagnostic assessments with City College Plymouth.

This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to change based on the needs of the Department Programme.  The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.