Customer Service Apprentice

Overview Details Apply

Sector:
Business

Number of vacancies:
1

Company name:
Plymouth Laser Aesthetics Ltd

Company location:
43 Bretonside Bretonside Plymouth PL4 0BB

Salary per week:
£159.10

Hours:
Tuesday to Saturday, office hours. Shifts to be confirmed. Total hours per week: 37.00

Duties:

Plymouth Laser Clinic are looking to recruit an apprentice to work on their busy reception and to eventually look after the front of the shop. This will be a varied role, dealing with all manner of customer enquiries and assisting with administration duties. This role will develop over time with the employer hoping to train the right candidate on all other aspects of the business with a view to permanent employment.

Duties for this role will include but are not limited to:

  • Taking bookings
  • Responding to E-mails
  • Uploading social media content
  • Using and maintaining spreadsheets
  • Dealing with customers
  • Answering phone calls

Training:

  • Customer service practitioner apprenticeship
  • Functional skills if required

All training to be provided by City College Plymouth throughout the duration of the apprenticeship.

All components will be agreed upon before the start of the apprenticeship

Qualities and skills:

Desired skills

  • Good communication skills, both verbal and written
  • Good IT skills
  • Positive and professional manner when dealing with customers

Personal qualities

  • Motivated
  • Confident
  • Eager to learn new skills
  • Good time management

Desired qualifications

GCSE’s in IT, maths and English at grade C/4 or equivalent desirable.

Prospects:

There will be the potential for further training on all aspects of the business including completing laser procedures for the right candidate, upon successful completion of the apprenticeship.