Customer Service Apprenticeship

Overview Details Apply


Number of vacancies:

Company name:
Plymouth City Council

Company location:
Plymstock library, 10 Horn Cross Road, Plymouth, PL9 9BU

Salary per week:
£10,739 annually, so roughly £224 a week

37 hours a week


The role is varied and interesting. We’ll want to share your passion for reading, encouraging users to borrow books, eBooks and magazines. You’ll support people to get online and improve their digital skills- from helping job seekers, assisting the digitally excluded or teaching children to code. You maybe running rhymetime sessions for toddlers in the morning and helping someone trace their family tree in the afternoon.


All training will be provided by City College Plymouth in collaboration with the company themselves throughout the duration of the apprenticeship.

Qualities and skills:

  • Confident
  • A lover of books
  • Enthusiastic
  • Time-aware
  • Patient
  • Hard working
  • Organised
  • Computer literate
  • Good communicator
  • Team player, able to work as part of a large team
  • Flexible and adaptable to change and prioritise
  • Be able to work in a fast paced environment
  • Ensure confidential information is kept as such


We hope to offer full employment on completion of the apprenticeship.

Other info:

The position will be at Plymstock library, please ensure you have the transportation to arrive on time.