Customer Service Apprenticeship

Overview Details Apply

Sector:
Other

Number of vacancies:
1

Company name:
Climate Controls And Spares Uk Ltd

Company location:
Unit 3-4 Beech Road Business Park, Cadleigh, Ivybridge, PL21 9HN

Salary per week:
£148-£180

Hours:
8am to 5.00pm Monday-Friday Total hours: 40

Duties:

The job role consists of the helping in the day to day running of our trade counter and website.

  • Taking phone calls and dealing with the customers delivering a high level of customer service
  • Conversing with our other branch
  • Helping with sending and receiving deliveries
  • Dealing with customers direct and on the telephone
  • Processing orders
  • Lifting will be required
  • Packaging parts to be posted
  • Helping to load and unload deliveries
  • Allocating stock manually and on our systems
  • Cleaning and tidying the warehouse and trade counter
  • Stock take

Training:

All training to be provided by City College Plymouth in collaboration with the company themselves throughout the duration of the apprenticeship.

Qualities and skills:

  • Good IT skills with knowledge of Microsoft word, excel
  • A good communicator
  • We deal with a lot of numbers so mental maths is required
  • Well presented
  • Own transport would be advantageous
  • A friendly and helpful manner
  • Willing and eager to learn
  • Works well within a team environment

Prospects:

For the right candidate we would like to see them either progress into another qualification with us or offer the chance of full-time employment with more training to enhance their career. Pay is also increased depending on ability. Our first apprentice that we employed is now our Manager.

Other info:

Some of the lifting is fairly heavy, so take this into consideration when applying.