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HR and Support Apprenticeship

Overview Details Apply

Customer Service

Number of vacancies:

Company name:
Young Devon

Company location:
10 Erme Road Ivybridge PL21 0AB

Salary per week:

Normal office hours – ideally split across Mon-Fri but room for some flexibility Between 30 – 37 – we are flexible but must be minimum of 30, max of 37


Main duties and responsibilities

  • Answering telephone calls and signposting enquiries
  • Processing incoming and outgoing post
  • Putting together DBS application packs, sending packs out to applicants
  • Dealing with enquiries on the main HR email account on some days
  • Supporting the recruitment process – sending out electronic application packs, helping with getting job roles advertised
  • Supporting the planning and administration (including feedback) of internal training
  • Entering HR data onto Excel spreadsheets
  • Ad hoc administrative tasks when required
  • Stationery ordering
  • Scanning and filing
  • Making ID cards


  • Abide by Young Devon’s code of conduct, equal opportunities and other relevant policies.
  • Embed a culture and practice of reflection and evaluation across all work
  • Contribute to service development by making suggestions and expressing views to Line Manager
  • Ensure the health & safety of all work is well managed and follow policy and procedures
  • Ensure that tasks are carried out effectively and all records kept up to date.
  • Meet targets and deadlines according to agreed Key Performance Indicators.
  • Participate and contribute to supervision sessions with Line Manager
  • Attend and contribute to team meetings and other events when required
  • Participate in professional development training as agreed with the line manager.
  • Develop positive working relationships with other Young Devon staff.
  • Represent Young Devon at relevant meetings in a professional and positive manner.

Working environment

  • The post holder will be expected to work a minimum of 30 hours per week. These would be split across five days, Monday to Friday.

A degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above.  Such duties however will fall within the scope of the post.

Our Values

  • We encourage leadership, promote professionalism and celebrate innovation.
  • We are trusting and trustworthy, non-judgmental, honest, empowering and challenging.


Lasting 18 months, on this apprenticeship you’ll use HR systems to keep records, help the business make HR changes and work in a range of areas including recruitment and retirement. A HR Support Apprenticeship is for you if you’re entering the profession and have a keen interest in having a career in this line of work.

  • This Level  2 HR apprenticeship focuses on workplace-based learning

You’ll also complete professional development training (CIPD) and spend a percentage of your time in the classroom on a weekly basis. The apprenticeship culminates in an End-Point Assessment (EPA), where you’ll have your skills, knowledge and behaviours evaluated against the relevant apprenticeship standard.

There is opportunity to progress onto the Level 3 HR Consultant in the

Qualities and skills:

Desired skills

  • Organisation. Being organised is imperative to succeed in an HR role.
  • Time management. Time management plays heavily into the organisational skills required of HR professionals.
  • Communication.
  • Confidentiality.
  • Adaptability.
  • Teamwork.
  • Problem Solving.
  • Leadership.

Personal qualities

  • Strong communication skills. A key element to any HR role is communicating between employers and employees.
  • Organised.
  • Empathetic.
  • A problem solver.
  • A comfortable leader.


For the right candidate, there is an opportunity to progress onto the level 3 HR Support Apprenticeship.

Other info:

Things to consider

Please consider the location of this vacancy for travelling to work each day.