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Technical Support Apprentice
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Customer service role to provide technical support and guidance to heating engineers who are installing domestic biomass and boiler stove systems. To develop knowledge about the testing and regulatory requirements of solid fuel stoves and boilers.
To advise and support both our dealer network and end users.
All training to be provided by City College Plymouth in collaboration with the company themselves throughout the duration of the apprenticeship.
Qualities and skills:
Basic knowledge of plumbing and heating (hvac) systems.
Basic computer skills.
This job suits someone with an analytical mind who is sociable and gets on well with a wide range of people.
Honesty, humour, integrity, intelligence
To take on increasing responsibility within the team, eventually taking over training events and making more site visits as needed
Our warehouse and showroom is near Honiton in Dunkeswell.
As a part of the application process, you may be required to undertake diagnostic assessments with City College Plymouth.
Please ensure that you check your emails for a City College Plymouth application form, this will need to be filled and returned for you to complete these assessments.
Until these assessments are complete your application will not be viewed by the company.