2.2.1 In accordance with the Fee Policy the full Fee is payable even if the Student decides not to complete the Course. Fee refunds or waivers may only be approved if the College has cancelled a course set out in clauses 2.2.3 and 2.2.4 below.
2.2.2 If the Student wishes to withdraw from a Course prior to its commencement, and he or she informs the College in writing or by e-mail prior to the Course start date a refund may be given, less a £10.00 administrative fee.
2.2.3 The Student shall be entitled to a full refund of any Fees paid save for the Ancillary Course Costs, if a Course fails to run for whatever reason or is cancelled within six weeks of its commencement (or in the case of a short programme of study, within one week of its commencement) and provided that the Student is not offered in either event a course which the College (acting reasonably at all times) deems to be a suitable alternative. For the purpose of this clause ‘a short programme of study’ shall mean a Course which lasts for no more than four weeks per academic year.
2.2.4 Where a Course is cancelled in circumstances which fall outside those mentioned above in clause 2.2.3 and no suitable alternative course is offered pursuant to clause 2.2.3, the College will refund to the Student or the Sponsor as appropriate such proportion of the Fees paid as the College deems reasonable. For the avoidance of doubt, no refund will be payable in respect to the Ancillary Course Costs.
2.2.5 Fees and/or the Ancillary Course Costs will not be refunded where a Student is excluded and/or suspended from the College: as a consequence of the Student’s unreasonable behaviour; and/or as a consequence of the Student failing to comply with this Agreement.
2.2.6 This clause 2.2.6 applies if and only if the Student enters into Agreement with the College as a consumer; that is as an individual acting wholly or mainly outside the Student’s trade, business, craft or profession and where the Agreement is a distance contract or off-premises contract within the meaning of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
220.127.116.11 Subject to clause 18.104.22.168 the Student may cancel the Agreement within 14 days without giving reason. The cancellation period will expire 14 days after the day on which the Agreement was entered into.
22.214.171.124 If the Student requests the College to begin performance of the Agreement during the cancellation period then if the Agreement is partially performed at the time of cancellation the Student must pay to the College an amount proportionate to what has been performed until the Student communicated to the College the cancellation of the Agreement (in comparison with the full coverage of the Agreement) and the College may deduct such amount from any refund due to the Student in accordance with this clause 2.2.6.
126.96.36.199 To exercise the right to cancel as set out in clause 188.8.131.52 the Student must inform the College by means of a clear statement setting out the decision by way of post fax or e-mail. The Student may use a model cancellation form which the College will make available to the Student, but it is not obligatory. To meet the cancellation deadline it is sufficient for the Student to send his or her communication concerning the exercise of the right to cancel before the cancellation period has expired.
184.108.40.206 If the Student cancels the Agreement on the basis described in this clause 2.2.6 the Student will receive a full refund of any amount the Student paid to the College in respect of the Agreement except as otherwise specified in this clause 2.2.6.
220.127.116.11 The College will refund money using the same method used to make the payment unless the Student has expressly agreed otherwise. The College will process the refund due to the Student as a result of a cancellation on the basis described in this clause 18.104.22.168 without undue delay and in any case within the period of 14 days after the day on which the College is informed of the cancellation.
2.2.7 A refund may be considered for those students who may for reasons, such as poor mental health, be unable to attend or complete the Course. Alternatively, the College may utilise the ‘Fit to Study’ process which enables the student to defer their studies. Please refer to the College’s Fit to Study process for more details.