If you’re a practising or aspiring manager, shift supervisor, or project officer looking to sharpen your leadership skills and drive results, this course is designed for you. Whether you’re already leading a team or preparing for your next step up, you’ll gain the tools and confidence to manage people, projects, and day-to-day operations effectively.
You’ll learn how to set and monitor goals, provide direction and motivation, and navigate the challenges of managing change and solving problems. Each unit is tailored to support your development as a first line manager, focusing on the practical skills employers value.