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Leisure Team Member Apprentice

Course Code: APP0414
  • Level: 2
  • Qualification: Apprenticeship
  • Duration: 18 months
  • Course type: Full-time
  • Time of day: Daytime
  • When you'll study: You will work Monday to Friday, with at least 20% of your time spent in the College dedicated to study.

What's it all about?

Are you passionate about fitness, wellbeing, and creating a positive experience for others? The Leisure Team Member Apprenticeship offers an exciting opportunity to develop the skills needed to work in the leisure industry, where you’ll be at the heart of ensuring customers have safe, enjoyable, and engaging experiences across a range of activities.

As a Leisure Team Member Apprentice, you’ll be involved in delivering excellent customer service, supervising activities, and supporting the operation of leisure facilities. Whether assisting with gym sessions, lifeguarding at the pool, or setting up group exercise classes, your role will be crucial in maintaining a fun, safe, and welcoming environment for all visitors. You’ll gain a well-rounded understanding of the leisure industry, from health and safety regulations to customer engagement and equipment maintenance.

Your responsibilities will include ensuring facilities meet health and safety standards, delivering high-quality customer service, and assisting with the planning and promotion of leisure activities. You’ll develop skills in operating fitness and sports equipment, responding to customer needs, and supporting people of all ages and abilities in their leisure pursuits. Additionally, you’ll learn essential lifeguarding, first aid, and emergency response techniques while working closely with fitness professionals and management teams.

Through your Apprenticeship, you’ll gain hands-on experience in a dynamic and rewarding industry, developing teamwork, communication, and problem-solving skills. Whether you see yourself leading fitness sessions, managing leisure events, or ensuring the smooth operation of a sports centre, this Apprenticeship will set you on the path to a fulfilling career in the leisure and fitness sector.

Course information

This Apprenticeship covers various areas, including the following:

  • assisting with the daily operations of a leisure facility
  • ensuring health and safety compliance
  • providing excellent customer service
  • supporting activity sessions and events
  • maintaining cleanliness and equipment standards.
This Apprenticeship spans 18 months, offering apprentices hands-on experience and practical knowledge in various aspects of leisure operations, including facility management, customer engagement, health and safety procedures, and event support within a professional environment.

For the best chance of success, learners are required to have a minimum of grade 4 (C) in English and maths.

The end point assessment consists of two components: a professional discussion and an observation of practical activities with questioning.

Following successful completion, you could progress onto employment within the sector. This could include roles such as a Lifeguard, Gym Instructor, etc.

Please note fees are quoted for one year only.

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