A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
This apprenticeship standard comprises of knowledge and skills in the following areas:
• leading people
• managing people
• building relationships
• operational management
• project management
• decision making.
You will achieve learning through a range of methods including distance learning, research, assignments and competence based learning (in the workplace).
Acceptance on this Apprenticeship is via initial assessment. You will be expected to have a good grasp of English and maths and will need to undertake a formal assessment prior to acceptance onto the course. The entry requirement for this Apprenticeship will be decided by each employer, but may typically be five GCSEs at grade 4/C or higher.
Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.
On successful completion, you may be able to progress onto the Level 5 Higher Apprenticeship in Operations/Departmental Management. On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.
Fees quoted apply to courses starting in the academic year 2018/19 (August 2018 – July 2019). There may be a slight increase in fees for courses starting 2019/20.