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Travel and Tourism

Course Code: CTT3
  • Level: 3
  • Qualification: Certificate
  • Awarding body: Northern Council for Further Education (NCFE), Northern Council for Further Education (NCFE)
  • Duration: One or two years
  • Course type: Full-time
  • Time of day: Daytime
  • When you'll study: Various days and times

What's it all about?

If you’re looking for an exciting, rewarding career in travel and tourism, then this is the course for you! Whether you want to work as a member of cabin crew, on board a cruise ship, as a holiday representative, or set up your own business, this course will provide you with a wide appreciation of the whole travel and tourism environment.


Educational trips and visits form part of the course: previous students have had the opportunity to visit New York, Europe, and some students had the chance to complete a one-month work placement in Lapland to give you just a few examples.

You’ll study topics such as working overseas, customer service, retail travel operations, and long haul and European destinations, as well as completing a work placement. In previous years, we have been involved with UK Inbound and MTV.


You will be awarded a certificate following successful completion of  the first year of the course. Successful completion of the two-year course will provide you with a diploma in Travel and Tourism that is the equivalent of three A Levels, enabling you to continue to university, a higher level Apprenticeship or employment.

Course information

The course covers the following subjects:

  •  The UK Travel and Tourism Industry
  •  Customer Service in Travel and Tourism
  •  Preparing for a Career in Travel and Tourism
  • Specialist Tourism
  • Resort Representative
  • Tour Guiding
  • UK Airports.

During the course, you will have the opportunity to meet industry employers and guest speakers, and visit an airport for a tour behind the scenes, along with opportunities to visit local tourism attractions. Your individualised study programme will comprise the following areas:

  • the qualification you are studying
  • work experience
  • other activities to develop your personal skills e.g. preparing you for employment, training or higher/further education.

In our experience in order to be successful on this course you will need one of the following:

  • five GCSEs at grades 9-4 (A*-C), including English and maths
  • a BTEC first diploma
  • an NVQ level 2/technical certificate (merit or above)
  • successful completion of an Apprenticeship course
  • equivalent qualifications or relevant work experience.

This course is assessed entirely by coursework. There are no exams.

On successful completion you may progress to:

  • a travel and tourism or hospitality-related foundation degree at City College
  • a BA (Hons) degree at a range of universities
  • a wide range of careers within the travel and tourism industry.

Please note fees are quoted for one year only.

Download course PDF

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