Whether your business is in the idea stage or is already up and running, this course can help equip you with the confidence, tools and knowledge to develop and thrive.

This course will help you to develop really effective communication techniques to elicit other people’s needs and clearly communicate on a one to one and group basis.

Many organisations are adopting lean thinking to manage teams and projects and this course gives you a good understanding of the principles to apply.

Whether you are brushing up on existing skills or building new ones, this course will give you the knowledge, skills and confidence you need to provide high-quality administrative support to the business you work for.

This course will support you to communicate well with your team, resolve problems, provide great customer service and encourage the development of healthy working relationships.

Develop a range of tools that can be used in a range of settings including streamlining the workplace, building effective teams and fostering productive work connections.

This course will give you vital knowledge on how to utilise customer feedback to ensure you are meeting and exceeding customer expectations.